The essentials
Everything worth knowing about a sales order.
What is a sales order?
A sales order is created by the seller to confirm a customer’s order - often in response to the buyer’s purchase order. It lists the products, quantities, prices, delivery date and terms. Internally, it tells your team what to pick, pack and ship; externally, it reassures the customer that the order is confirmed exactly as agreed.
After delivery, the sales order becomes the basis for the invoice. Just switch the document type to Invoice - no retyping.